IK-Studio Q&A #7

08/13/2021

Good morning, Lords! Here’s the 7th issue of our IK Studio Q&A!

 

1. A message from Server 1’s little_star: hello bagaimana cara menggunakan item artefak, sudah terkumpul banyak fregment artefak tapi tidak tau bagaimana menyatukannya (hello how to use artifacts, already have a lot of artifact fragments but don’t know how to put them together)

Sammy: Hello Lord! First, go to The Forge in your city to view the artifact fragments you have. In this page, you can tap the transmute button to convert Immortal Fragments into Immortals. If you don’t have enough Fragments, you can use resources instead. You can also refresh the market to get more, or obtain the materials you want from the “Wonderful Treasures” pack.

 

2. A message from Server 2’s LordGsus04: Hello I am using a translator to communicate with you as I do not speak English, only Spanish. I'm having drawbacks in the game at the time of battles and music, for example, sending my troops attack immediately sounds the melody of attack and they have not even reached their destination and when they attack everything is silent, all this from the last update. I will be waiting for your prompt response, Thank you, greetings from Panama.

Pyen: Hello, our Panamanian friend! We’re glad to receive your message, but unfortunately could not find the issue you mentioned. If this problem is still persisting, would you mind recording a video and sending it to customer service? We’ll try our hardest to solve this problem for you. (*^_^*)

 

3. A suggestion from Server 78’s Menons55: I hope in the next update the availability of the Arabic language

L42Y: Dear Arabic lords, we’re sorry to keep you waiting for so long! As we just finished Arabic translation, we are currently working on reviewing it and optimizing it to the best quality. Norheim will have Arabic in September!

 

4. A question from Server 64’s sooyaaababy: will we ever be able to sell ToK skills for soul crystals. hope you respond to this one! i love IK

Formery: Hello Lord! In the Tower of Knowledge, you can reset a selected skill by tapping the red button above the skill details. By doing this, the system will refund you 80% of the Soul Crystals used from upgrading the skill.

 

5. A report from Server 41’s Thx Xellence: The chat translation keeps showing same language and wont translate.

Ikun: Hi Lord, we’ve upgraded the translation system in some languages to improve the quality of our chats, but we found this may lead to certain translation issues. We are currently looking for a solution for this, apologies for the inconvenience!

 

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